Shipping, Returns & Exchanges

Wigs purchased from the Ready to Ship collection may be exchanged for wigs of greater or equal value at buyers shipping expense within 14 days of delivery.  Returns carry 10% restocking fee. Wig must be unworn with lace intact. 

Wigs purchased from the Made to Order collection are final sale and may only be returned or exchanged in the event of defect.  Cancellations must be requested within 24 hrs of order.  

SHIPPING 

Orders placed after 5PM EST will be considered as being placed on the following business day. Business days are Monday to Friday not including federal holidays. 

Made to Order Collection wigs are in production for 15-20 business days.

Standard shipping takes 3 to 5 business days for your order to be delivered.  Express shipping carries a 1-3 business day delivery time.  Shipping time is in addition to the production time.

INTERNATIONAL ORDERS

International orders are subject to import fees/tax at the time of the delivery.  

Policies subject to change with or without notice.